Privacy Policy

Effective Date: 12 May 2026
At MyTrueleaf, operated by Trueleaf Bio-Health Pvt. Ltd., we value the privacy and trust of our customers, distributors, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, products, services, mobile communications, and business opportunities.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Full Name
Mobile Number
Email Address
Postal Address
Date of Birth
Bank Account Details (for commissions/incentives)
PAN / GST / Identity Documents (where legally required)
Distributor ID / Referral Information
B. Business & Transaction Information
Product purchases
Order history
Payment details
Incentive and commission records
MLM network and referral structure
C. Technical Information
IP address
Browser type
Device information
Cookies and usage analytics
Login activity
2. How We Use Your Information
We use the collected information for:
Processing orders and payments
Distributor registration and account management
Commission and incentive processing
Customer support and communication
Sending updates, promotional messages, and business information
Website improvement and analytics
Fraud prevention and legal compliance
Maintaining security of our platform
3. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share information with:
Payment gateway providers
Courier and logistics partners
Legal or government authorities when required by law
Technology and hosting service providers
Internal business partners and authorized franchise/support teams
All such parties are expected to maintain confidentiality and data protection standards.
4. Cookies Policy
Our website may use cookies and tracking technologies to:
Improve user experience
Remember login sessions
Analyze website traffic
Personalize content and offers
Users may disable cookies through browser settings, though some features may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against:
Unauthorized access
Misuse
Loss or theft
Alteration or disclosure
However, no online transmission or storage system is completely secure, and users share information at their own risk.
6. User Rights
You may:
Request access to your personal data
Request correction of inaccurate information
Request deletion of data subject to legal/business obligations
Opt out of promotional communications
For such requests, contact us through the details mentioned below.
7. Third-Party Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
Our services are intended only for individuals above 18 years of age. We do not knowingly collect information from minors.
9. Compliance with Indian Laws
This Privacy Policy is governed by applicable laws of India, including:
Information Technology Act, 2000
Digital Personal Data Protection Act, 2023 (where applicable)
10. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice. Changes will be posted on this page with the revised effective date.
11. Contact Us
For questions, concerns, or privacy-related requests, contact:
Trueleaf Bio-Health Pvt. Ltd.
Borigumma, Odisha, India
Website: www.mytrueleaf.com
Email: info@mytrueleaf.com
Phone: +91-XXXXXXXXXX
Consent
By using MyTrueleaf, you consent to this Privacy Policy and agree to its terms.